Get Interactive Text Alerts FREE for 60 days.

A COVID-19 RESPONSE TOOL FOR MUNICIPALITIES

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Residents start the conversation by texting "Hello" to Citibot.

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Bi-lingual

Citibot will respond with a welcome message to begin secure registration where residents can set their language preferences.

Interactive

Your residents can reply back to push notifications and enter a live chat with government staff through our interface.

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Ask Questions

Residents can ask questions and our AI technology will crawl the municiple website to send back an answer immediately.

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Integration

Citibot integrates into your CRM solution or we can set one up for you. Our software isn't tied to a singular back-end solution.

COVID-19 Updates

City of Boulder, CO

The City of Boulder sent these messages with our Interactive Text Alerts to keep their residents informed. The notifications are also interactive, providing residents a link to message staff directly with questions or feedback.

Text your residents.

Municipal staff selects the topic and language (if applicable), types in the message and sends a test before mass distribution.

All messages are then stored for review and retention purposes.

Meet some of our other customers:

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Privacy Matters.

YOUR DATA IS PROTECTED

Citibot retains conversational data using the AWS S3 cloud storage system (it's highly securitized per their requirements). Data is stored indefinitely or as per state Freedom of Information Act Requirements mandate.

One Last Thing.

ABOUT THIS OFFER

Citibot will provide free Interactive Text Alert services to 25 municipalities up to the first 10,000 messages per month per customer. There's a $100 fee for each additional batch of 10,000 messages per month.